Shipping policy
Last Updated: 12-02-2026
Thank you for shopping with Vybe Prints.
Below are the details regarding our shipping process.
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1. ORDER PROCESSING TIME
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• All orders are processed within 1–3 business days.
• Custom and personalized orders may require 2–5 business days for production.
• Orders are not processed on Sundays or public holidays.
Once your order is dispatched, you will receive tracking details via email or SMS.
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2. SHIPPING PARTNERS
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We use trusted courier partners for safe delivery:
• Delhivery – For photo frames, large items, and fragile products.
• India Post (Speed Post) – For stickers, polaroids, and small items.
Courier partner selection depends on product type and location.
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3. DELIVERY TIME
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Estimated delivery time after dispatch:
• Metro Cities: 2–5 business days
• Non-Metro Cities: 3–7 business days
• Remote Areas: 5–10 business days
Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.
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4. SHIPPING CHARGES
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• Shipping charges are calculated at checkout.
• Free shipping (if applicable) will be displayed during checkout.
• Shipping charges are non-refundable once order is shipped.
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5. ORDER TRACKING
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Once dispatched, tracking details will be shared via email/SMS.
Customers are responsible for tracking their shipments using the provided tracking ID.
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6. ADDRESS ACCURACY
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Customers must ensure that:
• Shipping address is correct and complete.
• Contact number is active and reachable.
Vybe Prints is not responsible for delivery failures due to incorrect address details.
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7. FAILED DELIVERY / RTO (Return to Origin)
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If an order is returned due to:
• Incorrect address
• Customer unavailable
• Refused delivery
Re-shipping charges must be paid by the customer.
Custom orders will not be refunded in case of RTO.
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8. DAMAGED PARCEL
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If package appears damaged:
• Record an unboxing video immediately.
• Contact us within 24 hours of delivery.
• Share photos and video proof.
Without proper proof, claims may not be accepted.